For its convenience and accessibility, I go to Metro for little grocery-ing. I buy my other ingredients there if I happen to forget to include them in my regular shopping.
Parking isn't bad, but what is, you may ask. It's the staff! And it's really bad. Very impolite, unprofessional and inattentive. It seems that buying from them is a hassle and they do not want to be bothered. I hate to say this, but their being rude in most of my visits makes it unpleasant.
There was one time when I bought some meat (thank God they have Monterey!) when upon paying the cashier grabbed from my hand the bag of beef. I actually held it so as not touch the top of the counter, especially it had blood. They didn't even have those trays where one can put the meat. They'd rather that the juice from each bag of meat wet the counter. Eeeeeewwwwww! It's actually gross.
And the worst of all, they still have those irritating, annoying-sounded carts. I suggest that they change them.
Could be better if they:
1) train their staff how to deal with clients
2) improve the interiors --- the carts, the flooring, the racks, etc.
3) sell more fish
4) take out those plastic toys which do not sell well
5) move the rice section to the other side (other entrance) --- quite annoying to be waiting in line especially if staff just kept on chatting, oh and these 2 ladies also serve as baggage counter personnels, talking about multi-tasking